What it's like to work with me
The best way to understand coaching is often through the experiences of those who have been through it.
Here are a few reflections from clients about what it was like to work together and what changed as a result.
I came to Richard feeling really stuck - lacking confidence at work and carrying stress from my personal life that I hadn't even acknowledged or addressed. I was curious whether coaching could help me find direction. From my very first session, I knew Richard would help me make positive changes in my life.
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Richard has a way of making you feel truly heard. He is warm, perceptive, and incredibly easy to talk to, which enabled me to open up in a way I hadn't expected, or realised the value of. Through our work together, I began to see my own worth, both professionally and personally. We worked on a variety of issues, and Richard was always able to offer a different perspective. What started as a conversation about imposter syndrome led to a real journey of self-discovery. I began to view challenges differently, feel less overwhelmed, and trust my own instincts more than ever before.
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I think this kind of coaching could benefit anyone at a crossroads in their life, whether facing a major life change or simply going through the motions. It's especially valuable for someone who feels stuck, overwhelmed, lacking in confidence, or in need of direction. Richard creates a safe space to reflect, gain clarity, and move forward with confidence and purpose.
Margaret Craig
TUK Parts Department
Team Leader
Working together shifted both my thinking and how I show up day to day. I came in wanting to make progress in three areas: advocating more effectively for my own career growth, setting clearer boundaries around workload, and creating better balance with personal development and family time.
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A key part of the impact was mindset. Through our sessions, I learned to reframe how I approached challenges. A simple but powerful example was how I thought about learning French. I moved from “I need to do this,” rooted in pressure, to “I want to do this,” grounded in opportunity. That shift changed how I engage not just with that goal, but with many others.
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Richard combines empathy with real challenge. He creates a space where you feel understood, but he will not let you stay vague or comfortable. He pushes you to be precise and intentional in how you think and act.
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This kind of coaching is particularly valuable for people who are already performing well but need to evolve how they think, prioritise, and advocate for themselves to operate at a higher level, without burning out in the process.
Victoria Richardson
Head of Performance & Insights
Senior Manager, EA Geneva
Working with Richard was exceptionally thought provoking, but always in a calm and gentle way. He had an uncanny ability to get to the real crux of the issues we discussed, often helping me realise things about myself that I hadn’t fully seen before.
It felt like opening Pandora’s box in the best possible sense. Once those insights were uncovered, they became practical tools that I now use in day-to-day life and decision-making.
I would recommend this kind of coaching to anyone looking to move forward in life or navigate a particular situation more clearly. What stood out was that I was never simply told the answer. Through thoughtful conversation and exploration, I was able to discover my own way forward and develop approaches that genuinely fit me and the situations I was facing.
Ruth Exelby​​​​
Head of Trainee Pharmacist Assessment
General Pharmaceutical Council
